Refund Policy

1. Before Work Begins

Full refund within 7 business days. No questions asked. No fees.

2. During Development

Discovery/scoping complete: 15% retained for work performed. First sprint delivered: 40% retained. Staging environment delivered: 60% retained. Production deployed: covered by 30-day warranty (no monetary refund; bug fixes guaranteed).

3. Satisfaction Guarantee

If OdinDevs cannot resolve a documented bug within the 30-day warranty period, we will refund the portion of fees attributable to the affected feature, calculated proportionally from the project scope document.

4. Refund Method

Original payment method via Stripe. Processing time: 5-10 business days. Last updated: March 2026.